Privacy Policy

1. Information We Collect

2. How We Use Information

We use information to:

• Provide and operate the Service.
• Authenticate users and secure accounts.
• Store, sync, and share files.
• Manage subscriptions and storage plans.
• Deliver customer support.
• Improve performance, reliability, and security.
• Detect abuse, fraud, and unauthorized activity.
• Send important service, billing, or security notifications.

3. How We Share Information

We may share information with:

• Service providers that help operate the Service, including hosting, storage, analytics, notifications, and subscription management providers.
• Enova services for account linking and bundle verification.
• Legal authorities, when required by law or to protect rights, safety, or security.
• A successor entity in connection with a merger, acquisition, financing, or sale of assets.

4. International Data Transfers

• Because Enova Drive is available worldwide, information may be processed and stored in countries other than the one where you reside.
• Where required by applicable law, we use appropriate safeguards to protect personal information during international transfers.

5. Data Retention

We retain information only for as long as necessary to provide the Service and fulfill legal, operational, security, and business requirements.

Typical retention periods include:

• Account information: for the life of the account and a reasonable period afterward.
• User Content: until deleted by you or removed under our retention policies.
• Diagnostic logs and analytics data: generally 30 to 90 days.
• Billing and transaction records: as required by applicable accounting and tax obligations.

6. Security

We use reasonable technical and organizational measures to protect personal information.

These measures may include:

• Encryption in transit using TLS.
• Encryption of stored content is supported.
• Access controls and authentication systems.
• Monitoring and security protections designed to prevent unauthorized access.

7. Account and Data Deletion

You may delete your account and associated personal data at any time.

Account deletion is available:

• In the app: Drawer > Delete Account
• On the web: Account Settings > Delete Account

8. Subscription Lapse and Data Retention

• If a paid subscription expires due to non-payment, your files may remain available for a limited retention period of 21 to 35 days.
• If the subscription is not restored during that period, stored content and related account data may be permanently deleted.
• You are responsible for maintaining independent backups of important files.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Access your personal information.
• Correct inaccurate information.
• Delete personal information.
• Restrict or object to certain processing activities.
• Receive a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

10. Cookies and Tracking

• The mobile application does not use browser cookies.
• We do not use third-party advertising networks for behavioral advertising.
• We do not use App Tracking Transparency tracking technologies that track users across third-party apps or websites.
• If our practices change in the future, we will update this Privacy Policy and request any required consent before such tracking occurs.

11. Children's Privacy

• The Service is not intended for anyone under 16 years of age.
• If we learn that personal information has been collected from a child under 16, we will take reasonable steps to delete that information.

12. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.
• If material changes are made, we may notify users through the Service, website, email, or other appropriate methods.
• Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.